Shaznay Austria

CUSTOMER SERVICE AGENT

I’m a Customer Service Representative with 5 years of experience with excellent customer service support in all customer contact situations. Expertise in non-scripted probing techniques to determine customer needs while achieving sales targets and metric under pressure.

As a

Customer Service

My goal is to represent every brand with excellent customer service satisfaction. and to ensure smooth transaction through communication and addressing concerns promptly.

I've learned from

• University of Perpetual Help System- Dalta (2014)
• Concentrix Philippines Inc. (2018)
• Accenture Inc. (2021)
  

I've worked with

Tools &

Software

Over the years, I have specialized in using these tools in customer service. Additionally, as a freelancer, I possess the knowledge required to utilize the tools listed.

Work with Me

Email:

shaznayaustria0625@gmail.com

Phone:

639266289479

Address:

Sta. Rosa, Laguna, Philippines

Socials: